Неповна зайнятість
Договірна
Дистанційна робота
Hypercell Games is a mobile hyper-casual / casual game development studio.
Our games are played by millions of users globally and we are continuously expanding.
You might know us by these titles:
Sand Balls game has 345M+ downloads,
Rope and Balls - 33M+,
Garden Balls - 17M+,
Run&Gun - 10M+,
Freaky Stan - 10M+,
Unpuzzle - 7M+.
Such users cannot be dealt with alone; therefore, we are looking for a part-time Customer Support Manager.
If you love games and know how they work, we are waiting for you!
Над чим працювати?
- Жанр: Екшен, Головоломка, Казуальні, Гіперказуальні
- Платформи: Mobile, iOS, Android
На які завдання (обов'язки)?
Working with reviews in stores and social networks;
Working with HelpShift platform;
Timely responses to players and communication with them;
Data collection on technical problems, based on player feedback;
Reports preparation on the collected information.
Якого професіонала шукаємо?
Experience in product or technical support for at least 1 year;
Experience in compiling case studies to respond to player requests;
Experience in collecting a Knowledge Base for a project and keeping it up to date;
Fluency in English (C1+).
Чому у нас приємно працювати?
Opportunity to work on games played by millions of players;
Realize your bold ideas;
Don't be afraid to try new things, grow professionally;
Professional development support (trainings, coaching, English courses, etc.);
Opportunity to grow and develop with the company;
Work in a friendly team of professionals;
Flexible hours.
Процес відбору
Click Apply here or find us through the email: career@hypercell.games.
Схожі вакансії
SIDUS
Дистанційна робота
Опубліковано 1 тиждень тому
Senior
$700 - $1,000 / Місяця
Повна зайнятість
SciPlay
Дистанційна робота, Україна
Опубліковано 1 тиждень тому
Middle
Договірна
Повна зайнятість